Genuine Abel Rent A Car Testimonial #229

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SEINFELD Car Rental Customer Service .wmv

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In february 2011, I rented a time bomb from Thrifty Car Rentals. I thought I was renting a car, that was what I booked, but Thrifty fooled me. After the first 200 kilometers the car started to fail, and my wife and I had a tough time for 15 days!

I was with my wife in Portugal and decided to rent a car with Thrifty to go to Spain. Our road trip started on a cold rainy day of winter, and the first thing to fail was the air conditioning. Have you tried to drive a car when it’s cold outside without air conditioning? Well, the windshield gets dangerously foggy, and the only way to fix this is by opening the window. Thank god I was in Spain and not in Canada. It was “only” 9ºC outside. Blood doesn’t freeze at this temperature.

But that was only the begining…

The next day I noticed that one of the tires was flat, so I filled it up. But that tire was actually loosing air, permanently and gradually, so I had to do that everyday for two weeks. And the reason is because Thrifty doesn’t offer assistance to their clients in Spain, even though I was only 200 kilometers away from their closest agency.

They didn’t offer (or accepted, after I asked) to send me a replacement car. Instead, they told me I should fix their vehicle myself!

When I finally got back to Lisbon and expressed my discontent, they didn’t care much, and just offered a miserable 20% discount, as a deal to get rid of me. The amount would be refunded directly to my credit card account.

And that’s when I was fooled again. I should have known they would never reimburse me. They were only trying to get rid of a complaining client before another sucker came in to burn his money away with them.

But I was still hopeful, trusting on the company and thinking that was an isolated problem when, one month Iater, I sent an e-mail through their website, at Thrifty.com explaining what hapened. Few days later they confirmed my fear when I read their answer saying that was not their problem and I should deal straight with their agency at Lisbon. As if Thrifty Portugal, at Lisbon, was not really Thrifty.

It’s really disapointing. I recomend this company to be a (bad) case of study for business schools around the world.

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Genuine Abel Rent A Car Testimonial #267

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Super Stock drag racing’s John Hennessay is the President of Netstar, the parent company of Johnny Park Parking and Shuttles, Deluxe Rent-A-Car and Johnny Cars and as such is overseeing an operation that uses “False Advertisement and Deceptive Trade Practices to defraud consumers.

They have been charging between 13%-27% in False ACRF, Airport, misc, and un-named additional taxes or fees.

Located near LAX in Los Angeles the reach of their fraud has affected people worldwide using the far reach of the internet and the intimate relationship with #1 internet car rental booking agency - carrentals.com . Their fraud includes forgery, auto registration fraud, false advertisment and ACRF (Airport Concession Recovery Fee) fraud.

Many internet blogs lay claims to insurance fraud, failure to return deposits, false claims of damage…. and the list goes on.

Together these companies work in conjunction with carrentals.com to advertise the unfairly low prices, subsidized by the fraudulently obtained ACRF fees, on the internet. Deluxe uses sister company “Johnny Park’s” shuttles to bypass the restriction on access to the LAX Airport. They then use Johnny Parks unregistered cars to rent to unsuspecting consumers who risk police harrassment. Offset by the low ad pricing with the illegally charged and pocketed ACRF fee. This is intentionally marketed to foreign and interstate travelers thus creating a strategic target of victims with limited recourse.

IT IS MY BELIEF THAT THEY HAVE COMMITED FRAUD, FORJURY, FALSE ADVERTISEMENT, DECEPTIVE and UNFAIR TRADE PRACTICES, INTERSTATE WIRE FRAUD

They have shown shameless disregard of the law by continuing these behaviors, renaming the charges, dispite the light being brought to the activities.

JUST LAST MONTH -
They mass e-mailed advertisement to their customers stating that due to a special agreement with the LAWA that they no longer are charging the ACRF Fee like their competition and they are passing the savings to their customers.

THIS IS A COMPLETE SHAMELESS LIE…. LAWA representatives confirm that they are exploiting a loophole to gain access to the airport grounds and have never had any agreement with the LAWA. The charging of this fee is illegal under deceptive and unfair business practices, the collection of this fee reserved only for the LAWA violates Business and Professions Codes. This also make them guilty of unfair business practices against the other companies that “MUST” pay the 10% ACRF fees.

Corporate Research indicates $3-5 million in sales this means 13-27% of this is fraudulent.

Duration : 0:8:25

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Super Stock drag racing’s John Hennessay is the President of Netstar, the parent company of Johnny Park Parking and Shuttles, Deluxe Rent-A-Car and Johnny Cars and as such is overseeing an operation that uses “False Advertisement and Deceptive Trade Practices to defraud LAX Airport consumers.

They have been charging between 13%-27% in False ACRF, Airport, misc, and un-named additional taxes or fees.

Located near LAX in Los Angeles the reach of their fraud has affected people worldwide using the far reach of the internet and the intimate relationship with #1 internet car rental booking agency - carrentals.com . Their fraud includes forgery, auto registration fraud, false advertisment and ACRF (Airport Concession Recovery Fee) fraud.

Many internet blogs lay claims to insurance fraud, failure to return deposits, false claims of damage…. and the list goes on.

Together these companies work in conjunction with carrentals.com to advertise the unfairly low prices, subsidized by the fraudulently obtained ACRF fees, on the internet. Deluxe uses sister company “Johnny Park’s” shuttles to bypass the restriction on access to the LAX Airport. They then use Johnny cars sometimes unregistered cars to rent to unsuspecting consumers who risk police harrassment.

Falsely advertised low ad pricing offset by the with the illegally charged and pocketed ACRF fee. This conspiracy to defraud is intentionally marketed to foreign and interstate travelers thus creating a strategic target of victims with limited recourse.

IT IS MY BELIEF THAT THEY HAVE COMMITED FRAUD, FORJURY, FALSE ADVERTISEMENT, DECEPTIVE and UNFAIR TRADE PRACTICES, INTERSTATE WIRE FRAUD

They have shown shameless disregard of the law by continuing these behaviors, renaming the charges, dispite the light being brought to the activities.

JUST LAST MONTH -
They mass e-mailed advertisement to their customers stating that due to a special agreement with the LAWA that they no longer are charging the ACRF Fee like their competition and they are passing the savings to their customers.

THIS IS A COMPLETE SHAMELESS LIE…. LAWA representatives confirm that they are exploiting a loophole to gain access to the airport grounds and have never had any agreement with the LAWA. The charging of this fee is illegal under deceptive and unfair business practices, the collection of this fee reserved only for the LAWA violates Business and Professions Codes. This also make them guilty of unfair business practices against the other companies that “MUST” pay the 10% ACRF fees.

Corporate Research indicates $3-5 million in sales this means 13-27% of this is fraudulent.

Duration : 0:6:14

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DON’T RENT FROM HERTZ! Hertz Rent A Car has appalling customer service and as you see here, employees who don’t care. In this economy, should we settle for terrible customer service? Apparently, Hertz Rent a Car thinks so…

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Author/business leader Scott McKain relates how a wrecked rental car inspired lifelong customer loyalty.

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Offers car rental (or car hire) in China. 5i5cars provides comprehensive car rental services to visitors with cheap prices, and competitive add-on and upgrade rates. shop.zwey.com Find the lowest Car Rental Rates and best discount deals for hire in China. http://zwey.com

Duration : 0:3:33

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