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This video features construction photographs of Hartsfield-Jackson’s CONRAC customer service center (CSC).

More than two million passengers complete rental car transactions each year at Hartsfield-Jackson Atlanta International Airport. In order to meet current needs and anticipated demands for rental vehicles, Hartsfield-Jackson is building a state-of-the-art Consolidated Rental Car (CONRAC) facility. When it opens in November 2009 CONRAC will house all Airport rental car companies and their associated operations, including customer service, administrative offices, ready/return parking, fueling and maintenance facilities.

The 67.5 acre CONRAC facility is located across Interstate 85 from the Airport and will connect to the existing passenger terminals via an Automated People Mover (APM) train system. The APM can move more than 10,000 passengers an hour to and from the passenger terminal along the 1.6 mile long elevated guideway. The trip between the terminal and the CONRAC APM station will be approximately five minutes. A stop at the Georgia International Convention Center (GICC) will provide direct passenger access to the facility during conventions and events.

By centralizing all rental car operations adjacent to the Airport, CONRAC will eliminate the need for rental agency shuttle buses and dramatically reduce the number of rental cars on terminal roadways. This should help minimize the Airports carbon footprint by improving overall traffic flow around the passenger terminal.

CONRAC is one of several projects included in Hartsfield-Jacksons Capital Improvement Program (CIP). The 10-year, currently $6-plus billion program supports the Airports overall mission by planning, designing, building and maintaining facilities to meet projected growth in domestic and international travel. CIP projects reduce flight delays, increase airfield and terminal capacity, enhance overall customer service, and substantially contribute to Georgias economic development.

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If you Rent Cars at Hartsfield-Jackson Atlanta International Airport, we have good news! The Airport’s new, state-of-the-art rental car center and the ATL SkyTrain are now open for business!.

See www.atlanta-airport.com/RentalCarCenter for more details.

Duration : 0:2:59

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If you Rent Cars at Hartsfield-Jackson Atlanta International Airport, we have good news! The rental car center and ATL SkyTrain are now open!

the new facility houses all rental car companies operating in the passenger terminal including all customer transaction counters and all vehicles for rental agencies that operate at Hartsfield-Jackson.

Important facts about Hartsfield-Jackson’s new rental car center:
- All rental car companies are located at the new rental car center.
- All rental vehicles are picked up and returned at the new rental car center.
- The rental car center train (ATL SkyTrain) does not connect to the existing train that serves the passenger terminal and concourses.
- The ATL SkyTrains first stop is the Georgia International Convention Center (GICC).
- The second stop is the rental car center, where rental contracts, keys and cars are in one convenient location.
- The train trip between the Airport station and the rental car center station takes about five minutes.
- The wait time between trains during peak times is about three minutes.

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Hartsfield-Jackson Atlanta International Airport has presented its biggest holiday gift for passengers: a new, state-of-the-art rental car center and ATL SkyTrain, which began service today.

The new center gives customers instant, streamlined access to all of the Airports rental car companies and their associated operations in one convenient location: a 67.5-acre facility just west of the Airport. A five-minute ride on the elevated automated people mover, the ATL SkyTrain, connects passengers with the main terminal building.

The future has arrived. Our passengers will enjoy the speed and convenience of having all rental car operations, including customer transaction counters and vehicles, in one easily accessible location, said Aviation General Manager Ben DeCosta.

Hartsfield-Jackson is the first airport in the country to open a rental car center and its associated people mover system simultaneously.

More than 2 million passengers complete rental car transactions each year at Hartsfield-Jackson, so it was imperative to develop a solution to meet the increasing needs of travelers both today and in the future, DeCosta said.

Customers should follow these simple steps when renting cars at Hartsfield-Jackson:
•Pick up checked luggage at the north or south baggage claim area.
•Follow the overhead signs and hallway placards to the rental car center.
•Proceed out of the west end of the terminal under the covered walkway.
•Take the escalator up to the station and board the ATL SkyTrain to the rental car center.

The ATL SkyTrain also will benefit people who are attending events at the Georgia International Convention Center. The train stops there on its way from the terminal to the rental car center, making Hartsfield-Jackson the first major airport in the nation to be connected by people mover to a convention center.

The rental car center and ATL SkyTrain will have a positive impact on the environment as well as on customers. The ATL SkyTrain is minimizing Hartsfield-Jacksons carbon footprint by taking more than 125 rental car company shuttle buses off the streets. Removing the buses and reducing the number of rental cars on the roadways around the terminal also will improve traffic flow at the Airport.

The rental car center and ATL SkyTrain are major components of the Airports $6 billion-plus Capital Improvement Program. The City of Atlanta and Hartsfield-Jackson began planning the rental car center and ATL SkyTrain in early 2000 and started construction in 2006.

Duration : 0:1:7

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