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Why I Will Never Rent a Car from Hertz Again

DON’T RENT FROM HERTZ! Hertz Rent A Car has appalling customer service and as you see here, employees who don’t care. In this economy, should we settle for terrible customer service? Apparently, Hertz Rent a Car thinks so…

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This entry was posted on Thursday, July 29th, 2010 at 11:09 pm and is filed under Rent Cars. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

7 Responses to “Why I Will Never Rent a Car from Hertz Again”

  1. d33man4 Says:
    July 29th, 2010 at 11:09 pm

    Lol
    Lol

  2. adminowner1 Says:
    July 29th, 2010 at 11:09 pm

    Let me also say two …
    Let me also say two other things. At HLE or “off-airport” locations, everyone is a manager. They are hired by Hertz corporate to be at the very least manager trainees, with a college degree. Hertz prays on college graduates, but thats a whole different issue. The point I am making is that the complexity of the job determines the depth ofcharacter and resolute work ethic. The second thing is to those commenting on the “CNN” thing. he was referring to “ireport” which is normal people catching news

  3. adminowner1 Says:
    July 29th, 2010 at 11:09 pm

    Dude I work for …
    Dude I work for Hertz, and this is the kind of they pull. First off here is a tip. The people at the airport don’t have any education at all. There is no requirement for them to be college educated, or even high school.This in itself says nothing, but this simple variable shows the caliber of person you are dealing with at an airport counter. Unless you arrive on a place after 6pm, then find your nearest “off-airport” Hertz location. Its worth the cab ride in the savings you get.

  4. luckyirishgirl13 Says:
    July 29th, 2010 at 11:09 pm

    ITS NOT THE …
    ITS NOT THE EMPLOYEE’S FAULT, ITS HERTZS BECAUSE THEY DONT PAY OVERTIME AND THEY CHEAT THEIR EMPLOYEES OUT OF A LOT. iTS HERTZS FAULT!!!!

  5. larzblast Says:
    July 29th, 2010 at 11:09 pm

    Ok, here’s the …
    Ok, here’s the thing about this “great company”. In the interests of good customer service, it would have been professional of her to state her time is up and she must go. Whether or not any customer would want to understand that is a different story - damned if you do and damned if you don’t I guess. HOWEVER, what it also highlights is the fact that the company needs to:
    a) Fix their kiosks/self-service automation
    b) If they can’t manage to get (a) right, hire more staff who can take over.

  6. rjtyork Says:
    July 29th, 2010 at 11:09 pm

    Wow. Can you say …
    Wow. Can you say future bankruptcy?

  7. roninrunnin Says:
    July 29th, 2010 at 11:09 pm

    So how did this end …
    So how did this end? Did you ever get a car to rent?

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